PFI PLUS

Find where revenue is being lost.

Detect conversion gaps, calculate revenue at risk and get action-ready recommendations for the patient journey.

Overview

Most healthcare tourism teams know their monthly inquiry count and their monthly revenue, but not the stage where high-value cases quietly disappear. PFI Plus reads the same journey data your consultants already produce and turns it into stage-level conversion, revenue at risk and a short list of actions that would change the number this month.

Funnel & conversion analytics

See how patients move from inquiry to completed treatment.

Revenue at risk

Estimate the value of patients stuck at each stage.

Country & language insights

Understand which markets convert and which don't.

Consultant performance

Compare individual and team performance across the journey.

Actionable recommendations

Get concrete next actions, not just charts.

No-show analysis

See why appointments fail and what to change.

How it works

  1. 1. Read the real funnel

    Every stage transition is timestamped, so conversion between inquiry, quote, deposit, arrival and completed treatment is measured rather than estimated.

  2. 2. Price the leakage

    Cases waiting at each stage are valued using your own average treatment value, producing a concrete revenue-at-risk figure.

  3. 3. Segment by market and consultant

    Conversion is broken down by country, language, treatment type and consultant so the cause is visible, not averaged away.

  4. 4. Act on recommendations

    Plus returns prioritised actions — response-time targets, follow-up gaps, no-show patterns — instead of dashboards that need interpretation.

What clinics measure

Revenue at risk
Quantified weekly

The value of high-intent cases sitting idle in the funnel right now.

Stage leakage
Per stage, per market

The exact transition where international patients stop responding.

No-show causes
Grouped and ranked

Why confirmed patients don't arrive, and which reminder changes fix it.

See your own numbers first

Model inquiries, quote-to-booking rate, no-shows and leakage in the Patient Flow Simulator, then compare the result with your current reporting.

Open the Patient Flow Simulator

Frequently asked questions

What does PFI Plus add over PFI?

PFI runs the journey; PFI Plus explains it. Plus adds funnel conversion, revenue at risk, market and consultant segmentation, no-show analysis and prioritised recommendations.

Do we need historical data before it is useful?

No. Plus starts measuring from the moment your journey runs in PFI, and stage-level patterns usually become actionable within the first few weeks of live traffic.

How is revenue at risk calculated?

Open cases are multiplied by stage-specific conversion likelihood and your own average treatment value, so the figure reflects your pricing rather than an industry benchmark.

Can we see performance per consultant fairly?

Yes. Volume, market difficulty and treatment mix are visible alongside conversion, so a consultant working harder markets is not compared against an easier caseload.

Is this a marketing analytics tool?

No. Marketing analytics stops at the lead; PFI Plus measures what happens after the lead — qualification, quoting, deposit, travel and completed treatment.

Can we test the logic before buying?

Yes. The Patient Flow Simulator uses the same journey model, so you can enter your own inquiry volume, conversion and leakage assumptions and see the revenue impact immediately.

Continue exploring

Related pages for international patient operations.

Discover where your international patient journey is losing revenue.

Book a short PFI call and explore how your current patient flow can be managed, measured and improved.

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