TREATMENT PLAN CONVERSION

Your dentist created the treatment plan. What happens next determines the commercial outcome.

The clinical work is done. The commercial process is only beginning — and it is usually the least structured part of the operation.

PFIPFI for Dental

A treatment plan is not a conversion; it is the start of a decision the patient makes over days or weeks, often while comparing clinics in three countries. PFI treats plans as tracked objects with a state, an owner and a value, so the clinic can see which decisions are still open and what they are worth. PFI does not create treatment plans and does not provide medical advice — the plan remains the clinician's work.

From clinical decision to confirmed booking

Nine steps that decide whether clinical work becomes treated patients.

  1. 1

    Treatment Plan Created

    The clinical decision is documented as a structured proposal with staging and duration.

  2. 2

    Quote Delivered

    Commercial terms are sent alongside the plan and logged against the case.

  3. 3

    Patient Response

    Answered, partially answered or silent — each one triggers a different next action.

  4. 4

    Questions

    Materials, duration, number of visits, guarantees, travel. Captured, not scattered.

  5. 5

    Objections

    Price, timing, trust, alternatives. Recorded so the next contact is informed.

  6. 6

    Follow-up

    Scheduled contact at the interval the clinic defines, with the objection in context.

  7. 7

    Decision

    Yes, no or postponed — every open plan is pushed toward an explicit outcome.

  8. 8

    Deposit

    Commitment confirmed with a clear, short payment path.

  9. 9

    Booking

    Clinical dates confirmed against capacity and travel.

What PFI adds

Plans as objects

Created, sent, answered, unanswered, postponed, booked — plus the treatment value attached to each state.

Value visibility

Open treatment value shows the commercial size of the undecided pipeline, not just the count.

No silent plans

Every sent plan carries an owner and a next contact date, so silence is surfaced instead of tolerated.

Treatment-plan KPIs

Plans generated
139

Reviewed cases converted into documented plans.

Plans sent
131

Plans actually delivered to the patient.

Response rate
69%

Plans that received a patient reply.

Open plans
78

Plans with no decision yet.

Follow-up coverage
62%

Open plans contacted within their interval.

Deposit rate
41%

Agreed patients who completed a deposit.

Quote → booking
34%

Plans converted into confirmed bookings.

Average treatment value
€4,200

Mean value of booked dental treatments.

Value in open plans
€326,000

Treatment value represented by undecided plans.

Sample Data

Product levels

Treatment-plan conversion is operated in PFI and measured in PFI Plus. No separate dental product is required.

Frequently asked questions

Does PFI generate the treatment plan?

No. Clinical evaluation and treatment planning are performed by your clinicians. PFI structures delivery, follow-up and measurement around the plan.

What counts as an open plan?

A plan that has been sent and has not reached an explicit decision — yes, no or a dated postponement.

Why measure open treatment value?

Because 78 open plans and €326,000 of undecided value lead to different priorities, even though they describe the same cases.

How does this connect to PFI Plus?

Plan states are produced by operating in PFI; PFI Plus turns them into conversion and value reporting.

Continue exploring

How much value is sitting in open plans?

Model plan volume, response and booking rate with your own numbers.